Reference

Read These Terms Before You Open an Account

These terms and conditions govern every interaction between you and l293d — from the moment you open an account through to withdrawals processed back to your UPI or…

Governed by applicable Indian lawUPI, Paytm, PhonePe coveredAccount holder rights outlinedContact details included
l293d Read These Terms Before You Open an Account
REACH OUR POLICY DESK

Contact Us About These Terms

If any clause in this agreement raises a question or you need written clarification on how a specific term applies to your account, our support team is available around the clock. Use whichever channel suits you best — we keep response windows consistent so you are never left waiting on a policy query.

Team online

Live Chat

Open the chat window on any page of l293d.co and a support agent will respond to your terms-related query in real time, any day of the week.

Email Support

Send a detailed question about any clause to our support address and expect a written response with a specific reference to the relevant section within 24 hours.

Account Help Centre

Browse the Help Centre on l293d.co for plain-language summaries of key sections, including withdrawal rules, account suspension, and how amendments are communicated.

HOW WE HANDLE YOUR ACCOUNT

Switch On Account Security and Data Controls

Your account data is stored on encrypted servers and accessed only by authorised l293d staff handling account management, fraud review, or support escalations.

Data Storage

All personal and financial data you submit during registration or while making UPI and Paytm deposits is encrypted at rest…

Cookie Policy

We use session and analytics cookies to keep you logged in and to measure which lobby sections you visit most.

Account Security

Two-step verification is available on every l293d account. We recommend enabling it immediately after registration to protect both your wallet…

Data Retention

We retain transaction records for the period required under applicable financial regulations.

Access Requests

To request a copy of your stored data or to ask for a correction, email our data team from the…

Account Closure

You may close your account by contacting support via live chat or email.

Browse Common Questions About These Terms

The questions below cover the clauses account holders ask about most — eligibility, payment rules, what happens when terms change, and how to raise a formal dispute. If your question is not listed here, open a live chat on l293d.co and a support agent will walk you through the relevant section.

Eligibility depends on your local law. Access to the platform is available where local law permits. It is your responsibility to confirm that holding an account with l293d is lawful in your jurisdiction before you complete registration.

Yes. We reserve the right to update this agreement. When we make material changes, we notify you via the email address on your account. Continued use of the platform after the notified effective date means you accept the updated terms.

Email our data team from your registered address and request a data export. We aim to respond within 30 calendar days, providing a structured file of the personal and transactional data stored against your account.

All deposits and withdrawals processed through UPI, Paytm, PhonePe, and Google Pay fall under this agreement. The terms that apply to transaction timing, reversal requests, and dispute resolution are the same across all four payment rails.

Any withdrawal that was pending at the time you submitted a closure request will still be processed to your registered UPI, Paytm, or PhonePe destination. Closure does not cancel a withdrawal already in the queue.

Start by contacting support via live chat or email with the specific clause or account decision in question. If the matter is not resolved at that level, you may escalate in writing to our disputes team, whose contact details are in the Help Centre.

We do not share your personal data with third parties for marketing. Data is accessed only by authorised staff for account management, fraud review, or regulatory compliance. Your payment details are never sold or passed to external marketing partners.