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How l293d Handles Your Personal Data

This privacy policy sets out exactly what data l293d collects when you open an account, how we store it, who can access it, and the steps you can…

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Explore the Scope of Our Privacy Commitment

l293d Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on l293d and use payment methods such as UPI, Paytm or PhonePe, we collect only the data required to process your transactions and verify your identity under applicable law. This includes your name, contact details, device identifiers and transaction records tied

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to payment sessions. We do not sell your personal data to third parties. Data shared with payment processors — including UPI networks, Paytm and PhonePe gateways — is limited to what each processor needs to complete or verify a specific transaction. Our privacy practices apply to
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all accounts where access is permitted under local law, and we update this policy whenever our data-handling processes change materially. The version date at the foot of this page is always the current one.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, raise a correction request, or ask us to delete records we no longer need, our privacy team is the right first stop. We respond to all privacy-related queries within five business days and confirm receipt immediately on each channel listed below.

Team online

Email Privacy Team

Send your data access, correction or deletion request to our dedicated privacy address. We acknowledge within one business day and resolve most requests within five business days of receiving all required details.

Live Chat Support

Start a chat session directly from your account dashboard. Our agents can log a formal privacy request on your behalf and give you a reference number so you can track the status of your query in real time.

Account Help Centre

Our self-serve help centre has a dedicated privacy section where you can submit a structured request form. This route is useful for routine data-access queries and takes the same five-business-day resolution path.

DATA HANDLING PRACTICES

Browse How We Protect and Manage Your Data

Every layer of our data-handling process — from the moment you log in to the moment a withdrawal clears via PhonePe or Paytm — is designed to keep…

Data We Collect

We collect your registration details, payment identifiers for UPI and Paytm, device type, session timestamps and in-session behaviour.

Cookie Handling

We use session cookies to keep you logged in and preference cookies to remember your language and display settings.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-factor authentication is available on every account.

Data Retention Limits

We keep active account data for as long as your account remains open.

Who Can Access Your Data

Access inside l293d is role-restricted: only teams that need your data to operate your account — such as payment verification…

Requesting Changes to Your Data

You can request a full export of your account data, ask us to correct inaccurate records, or request deletion via…

Answers to Common Privacy Policy Questions

The questions below address the most common things people ask about how l293d handles account data, cookies and personal information. If your question is not covered here, our privacy team is reachable through the contact paths listed on this page.

We collect your name, email address, phone number, date of birth for age verification, and payment identifiers such as your UPI ID or Paytm-linked mobile number. Device type and session timestamps are also logged to keep your account secure.

We share data only with payment processors — UPI networks, Paytm and PhonePe — and only the fields each processor needs to complete your specific transaction. We do not sell, rent or otherwise distribute your personal data to advertisers or data brokers.

Transaction records required by applicable financial regulations are kept for the period those regulations specify. All other personal data — profile details, session history, device logs — is deleted within 90 days of account closure.

Yes. Submit a data-access request through our email privacy channel or live chat. We will send a structured export of your account data within five business days of receiving your request and verifying your identity.

Send a correction or deletion request to our privacy team via email or the help centre form. We confirm receipt on the same day and apply approved changes within five business days, then notify you once the update is complete.

Session cookies keep you logged in; preference cookies save your display settings. Analytics cookies are anonymised before we process them. You can disable non-essential cookies through your browser settings without losing core account functionality.

We store only the minimum identifiers needed to match a transaction to your account, such as a masked UPI ID. Full payment credentials are processed and held by the respective payment gateway, not on our servers, reducing your exposure significantly.

How l293d Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Privacy Team

Live Chat Support

Account Help Centre

Browse How We Protect and Manage Your Data

Data We Collect

Cookie Handling

Account Security

Data Retention Limits

Who Can Access Your Data

Requesting Changes to Your Data

Answers to Common Privacy Policy Questions

01 What personal data does l293d collect when I open an account?

02 Does l293d share my data with third parties?

03 How long does l293d keep my personal data after I close my account?

04 Can I request a copy of all the data l293d holds about me?

05 How do I ask l293d to correct or delete my personal data?

06 How does l293d use cookies and can I turn them off?

07 Is my payment data — UPI, Paytm, PhonePe — stored on l293d servers?

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